VoIP Solutions and Services

Break Free with a Software Based PBX

Discover the Advantages of a True VoIP PBX – 3CX Phone System


Are you a small or medium-sized business looking for a new, affordable communications solution to give you a more competitive edge? Consider a VoIP-based solution such as the 3CX Phone System for Windows. It’s easy to use and maintain, can increase your productivity and mobility, and save you money.

Moving to 3CX and using an open-standard Windows-based IP PBX provides you with superior features, flexibility, Unified Communications, and unparalleled mobility at a far lower cost. Based on the SIP standard which supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines, this system is easy to manage and integrates well with Windows network infrastructures.

The 3CX Phone System will completely replace your hardware PBX without the need for additional phone wiring. Using a web-based management console makes it easy to configure while eliminating the need for expensive maintenance.

Benefits of the 3CX Phone System:


✓ Increase mobility by allowing your employees to take their extension with them on the go.

✓ Improve productivity with superior Unified Communications features, which provides office-wide presence, conference calls and desktop control.

✓ Eliminate expensive telecom consultants with easy-to-use web-based PBX console.

✓ Far less expensive to purchase and expand than a hardware-based PBX.

✓ Utilize any SIP phone instead of being locked into one vendor.

✓ Receive and make calls with existing phone lines using VoIP Gateways.

✓ Use your existing network and do away with phone cables.

✓ Unparalleled mobility with 3CX’s leading Android and iOS VoIP clients.

✓ The system’s integrated video conferencing solution, 3CX WebMeeting, can save you time and money by hosting virtual meetings. Web conferences are easily launched with just a few clicks.

Key Features:


✓ 3CX MyPhoneDesktop Call Control

✓ 3CXPhone for WindowsVoIP Softphone

✓ 3CX Management Console—Web-based management console for easier phone system administration

✓  Unified CommunicationsIncreased company productivity 

✓ Unlimited extensions

✓ BLF—Set presence and eliminate phone tag

✓ CRM Integration—Launch calls directly from your favorite CRM (Microsoft Outlook, Salesforce.com, Sage Act!, Microsoft Dynamics and SugarCRM)

✓ 3CX Bridges—Connect branch offices seamlessly

✓ 3CX Tunnel—Easy remote connections

✓ Fax server for receiving faxes

✓ Unified Messaging—Receive voice mail and fax via email

✓ Unlimited auto-attendant/digital receptionist

✓ Phone provisioning

✓ Paging and intercom

✓ Call forwarding with advanced rules by caller ID, time and type of call

✓ Call queuing, recording and conferencing

✓ Call park and pickup

Not sure where to begin?

No worries. Our team can evaluate your current system and needs and provide the best solution.


    Novel Coronavirus (COVID-19) Update

    Given the ongoing situation relating to COVID-19 (Coronavirus) in Australia


    Our whole team have completed an eLearning course in COVID-19 Infection Control Training from the Department of Health to ensure that we know the most up to date advice on how to minimise spread and the best hygiene practices.


    The rapidly evolving coronavirus (COVID-19) has imposed an unsettling, fluid situation upon our community and its businesses. While the team here at PCFIXIT Business IT Solutions still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal


    Please follow these instructions when attending our office to drop-off or pickup your device

    - Please avoid any physical greetings such as shaking hands with any of our technicians.


    - Please always respect the guidelines provided by the WHO (World Health Organization) and maintain a safe 1.5 to 2 metres distance with any of our technicians.


    - Please note that we have stopped accepting cash as a prevention method against the new COVID-19. 


    Please respect our guidelines and requirements to make it possible for us to help you while staying safe and sound. Revisit our website to keep on track with any new updates regarding the current situation.


    Stay healthy and wash your hands!




    Tim McKew

    Director– PCFIXIT Business IT Solutions

    More Information