IT Support

Proactive monitoring

For any business, up-time is critical. Any IT service outage can cause major disruption to your business operations, affecting productivity, customer perception and ultimately your businesses profitability.


All of our support offerings can include 24/7 IT monitoring of your key IT systems. Any problems encountered are logged and handled efficiently to ensure the smooth running of your business.

Benefits of our monitoring system

Early/Advanced Warning

Our 24/7 real-time IT monitoring system will alert us to potential faults, issues and predicted failures allowing us to respond and resolve problems proactively and with minimal interruption to your business.

Application Updates and Patch Management

Our monitoring system also allows us to identify vulnerabilities and required updates, scheduling out of hours installation minimising impact to your business operations.

Novel Coronavirus (COVID-19) Update

Given the ongoing situation relating to COVID-19 (Coronavirus) in Australia


Our whole team have completed an eLearning course in COVID-19 Infection Control Training from the Department of Health to ensure that we know the most up to date advice on how to minimise spread and the best hygiene practices.


The rapidly evolving coronavirus (COVID-19) has imposed an unsettling, fluid situation upon our community and its businesses. While the team here at PCFIXIT Business IT Solutions still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal


Please follow these instructions when attending our office to drop-off or pickup your device

- Please avoid any physical greetings such as shaking hands with any of our technicians.


- Please always respect the guidelines provided by the WHO (World Health Organization) and maintain a safe 1.5 to 2 metres distance with any of our technicians.


- Please note that we have stopped accepting cash as a prevention method against the new COVID-19. 


Please respect our guidelines and requirements to make it possible for us to help you while staying safe and sound. Revisit our website to keep on track with any new updates regarding the current situation.


Stay healthy and wash your hands!




Tim McKew

Director– PCFIXIT Business IT Solutions

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