Our on-site IT support packages are perfect for businesses that need an additional level of cover without any additional call out fees. Our support agreements can be tailored to your requirements with experts available to respond when needed or provide regular site visits on a schedule that works for you.
Our on-site support can be combined with our 24/7 monitoring service giving you complete peace of mind as well as a more efficient and proactive service.
Outsourcing your IT support is a cost-effective and robust alternative to recruiting your own IT department. Our service can be uniquely tailored to your business needs meaning that you only pay for what you need, with the reassurance of solid expertise.
Roughly 90% of support issues can be resolved remotely, leaving some incidents and requests that require an on-site presence. We can be on-site as required, or on a regular basis i.e. weekly, monthly or quarterly, allowing us to examine your systems more thoroughly and consult and advise on where improvements can be made.
We can also react to your business needs and provide on-site support on a scheduled, temporary or semi-permanent basis to bolster your in-house IT team.