We all need a break, and the Telco industry is no different. Every year through the holiday season there is an industry-wide embargo period where the carriers (e.g. Telstra, Optus, Vocus, TPG, NBNco etc) don’t provision certain types of new services.
All major telco carriers have an embargo period covering new activations, porting, relocations and adds/moves/changes with extended lead times. It is imperative, sufficient planning is done around this period, as all relocations, new services, and adds/moves/changes are affected.
What about my Order in progress?
Orders placed with most telcos prior to 15th December 2019 will proceed as far as possible. However depending upon the network components of these orders, completion of these orders may not occur until the embargo period has passed and in many cases weeks after the embargo period has passed as carriers work through all outstanding orders.
When does the Embargo Start and End?
This year, the annual network embargo will commence at 5:30 pm on Friday 10th December 2021 and continue through to 7:00 am on Monday 10th January 2022.
Need advice about NBN?
We are constantly having our clients ask ” What should I do with the NBN “, ” What ISP Should I go with? “
We are here to assist you with making the right decision for your requirements, we have many contacts within the industry and our experience dealing with Home & Business clients gives us an insight into what providers service levels are like as well as customer support.
The Gold Coast & Tweed Region is serviced by a number of Internet Technologies – 3G/4G, ADSL, VDSL, FTTC, FTTP, FTTN, NBN HFC, HFC, NBN Skymuster, Microwave Fibre – Our experience in dealing with these technologies allows us to provide the advice to allow you to choose a connection to suit your requirements.
Given the ongoing situation relating to COVID-19 (Coronavirus) in Australia
Our whole team have completed an eLearning course in COVID-19 Infection Control Training from the Department of Health to ensure that we know the most up to date advice on how to minimise spread and the best hygiene practices.
The rapidly evolving coronavirus (COVID-19) has imposed an unsettling, fluid situation upon our community and its businesses. While the team here at PCFIXIT Business IT Solutions still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal
Please follow these instructions when attending our office to drop-off or pickup your device
- Please avoid any physical greetings such as shaking hands with any of our technicians.
- Please always respect the guidelines provided by the WHO (World Health Organization) and maintain a safe 1.5 to 2 metres distance with any of our technicians.
- Please note that we have stopped accepting cash as a prevention method against the new COVID-19.
Please respect our guidelines and requirements to make it possible for us to help you while staying safe and sound. Revisit our website to keep on track with any new updates regarding the current situation.