Privacy Policy

How we handle your information.

We are committed to protecting our customer’s privacy

At PCFIXIT Business IT Solutions, we are committed to protecting our customer’s privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. PCFIXIT Business IT Solutions will not sell, trade, or rent your personal information to others.


When you place an order you will be asked for the following personal information: your name, phone number, e-mail address, mailing address, delivery address and any special delivery instructions. This allows us to process and fulfil your order and to notify you of your order status. We may use the information we collect to occasionally notify you about new products and services, and special offers we think you’ll find valuable. By using our Web site, you consent to the collection and use of this information by PCFIXIT Business IT Solutions.


PCFIXIT Business IT Solutions may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if PCFIXIT Business IT Solutions reasonably believes it is necessary to do so to protect PCFIXIT Business IT Solutions, its customers, or the public.


Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to our web site are not covered by this privacy statement. PCFIXIT Business IT Solutions is not responsible for the privacy practices of the Web sites that it does not operate.


You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, PCFIXIT Business IT Solutions cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.


If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Novel Coronavirus (COVID-19) Update

Given the ongoing situation relating to COVID-19 (Coronavirus) in Australia


Our whole team have completed an eLearning course in COVID-19 Infection Control Training from the Department of Health to ensure that we know the most up to date advice on how to minimise spread and the best hygiene practices.


The rapidly evolving coronavirus (COVID-19) has imposed an unsettling, fluid situation upon our community and its businesses. While the team here at PCFIXIT Business IT Solutions still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal


Please follow these instructions when attending our office to drop-off or pickup your device

- Please avoid any physical greetings such as shaking hands with any of our technicians.


- Please always respect the guidelines provided by the WHO (World Health Organization) and maintain a safe 1.5 to 2 metres distance with any of our technicians.


- Please note that we have stopped accepting cash as a prevention method against the new COVID-19. 


Please respect our guidelines and requirements to make it possible for us to help you while staying safe and sound. Revisit our website to keep on track with any new updates regarding the current situation.


Stay healthy and wash your hands!




Tim McKew

Director– PCFIXIT Business IT Solutions

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